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Inbox Automation

An inbox with tens of thousands of messages is not a discipline problem. It is a system problem, and it should be addressed as such.

The system

What the system does

We start with an audit: actual volumes, recurring senders, types of flows, and the proportion of messages that require action versus those that do not. This audit determines the structure, rather than applying a folder model at random.

We then build a taxonomy of folders and subfolders tailored to your actual business, classify the history, and set up the rules that keep things organized: sorting new messages, handling recurring senders, and periodically cleaning up what no longer has value.

The architecture choice is decisive: the bulk-processing phase is carried out with our tools, but the lasting system is connected to your email service and runs on its own, including overnight. After delivery, you have no subscription to pay and no dependence on our infrastructure.

Deliverables

What you receive

  • An inbox audit: volumes, senders, and types of flows
  • A customized taxonomy of folders and subfolders
  • Your message history classified and your inbox reduced to what matters
  • A standalone automation connected to your account, with periodic cleanup
  • Documentation of the rules, so you can update them yourself

When it makes sense

  • Your inbox contains thousands of unprocessed messages
  • You regularly search for information you know you have received
  • Several people share an inbox, and no one knows who is handling what
  • You want a system that holds up without daily effort on your part

When it does not make sense

  • You expect a system to decide on its own to delete important messages
  • Your business email service prohibits any automation (verified during scoping)
  • The real problem is an internal process, not the inbox itself
  • You want to automatically reply to your clients without review

Tools commonly used

GmailGoogle Apps Scriptn8nGoogle Workspace

We prioritize connecting to your existing tools. This list adapts to your environment, not the other way around.

Frequently asked questions

About this service

Are my messages read by a third party?

Processing is automated and takes place within your environment. During the audit and classification phase, we access the inbox with the permissions you grant us, under a written contractual framework specifying the scope, duration, and revocation of access. After delivery, the automation runs on its own and we no longer need access to it.

Am I at risk of losing messages?

No. Classification moves messages into folders; it does not delete anything without an explicit rule that you have approved. Cleanup rules are documented, limited to the categories you designate, and tested on a sample before being applied to everything.

Does this work with Outlook?

The approach is the same, but the technical mechanisms differ depending on the email service and what your administrator allows. This is something to verify during scoping.

Initial discussion

Is a repetitive process costing you time?

Describe it to us in a few lines: which process, how many times a week, and how many people it affects. We will reply with an initial assessment of what can be automated and what cannot.

Reply within one business day · Quote after scoping · Confidential discussions